I was pleased to discover Royal Travels Cabs in my Internet search for Pondicherry taxi services. I was impressed by their well-designed website and the well-written content of their site, especially their list of assets.
I emailed them an enquiry regarding picking me up at the Trichy airport, and I very promptly got a well-written, clear reply offering me, what turned out to be, the most competitive price. Plus, they offered a nicer car than other taxi services were offering: a Toyota Etios sedan with A.C., instead the usual Tata Indigo that the other companies use.
They always promptly replied to my emails with clear communications.
They emailed me the name and mobile number of the driver, the day before my pickup.
They picked me up at the airport as planned. The Etios was a fairly new car and in good condition as well as very clean.
The driver was polite, respectful and courteous and drove well.
I reached my destination in Pondicherry without any problem or delay.
Therefore, I give Royal Travels Cabs a 5 star rating, and I recommend them without any reservation or qualification.
P. (USA)