Murugan was our driver for 9 days. I am an American and fairly difficult to deal with, but he handled me very well. He was an excellent driver, and has an excellent personality. His English is at best fair, but he makes up for it with a positive attitude in communicating. The result being that he was pleasant to be with, gracious and cared about our well being. A note about the car: we had an Innova, it was in excellent shape, clean and comfortable and handled the bump laden Indian roads very well.